With relatively few exceptions it can be said that email is a staple tool in most people’s communications menagerie both at home and at work and we’re now well into a working generation whom have no experience of a world without email.
“There are three kinds of lies: lies, damned lies, and statistics.” Benjamin Disraeli once famously quoted.
This is one of my favourite quotations that I often drop into conversation when I’m presented with a load of stats which may look great at first glance: particularly if presented in a pie-chart or line graph format, but […]
Don’t you just love it when all your hard work pays off and you can physically see the ‘penny drop’ with a client as they suddenly have one of those ‘light bulb moments?
That’s what happened last week when I spent a couple of hours training a client, a firm of solicitors in York, on their […]
Excuse me, can I just ask you to stop what you’re doing whilst I attempt to sell you something that you may not be interested in, open minded about or receptive to?
If you’re in business for yourself you probably get a fair amount of unsolicited telephone sales calls, emails and mail shots on a daily […]
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